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Understanding APS: Arizona Public Service Overview

Arizona Public Service (APS) is a leading energy provider in the United States, recognized for its reliability and commitment to customer service. Serving approximately 1.4 million customers, APS focuses on delivering affordable and sustainable energy solutions. The company is also dedicated to community support, offering various assistance programs and energy-saving initiatives.

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FAQs

What services does APS provide?

APS offers a range of services including residential and business energy plans, bill assistance, outage alerts, and energy-saving programs.

How does APS support energy efficiency?

APS promotes energy efficiency through programs such as rebates on smart thermostats, energy-efficient appliances, and personalized energy checkups.

What initiatives does APS have for sustainability?

APS is committed to sustainability through its clean energy initiatives, including the promotion of electric vehicles and the APS Community Tree Program, which funds tree planting in high-need areas.

What is the APS Community Tree Program?

The APS Community Tree Program provides grant funding to organizations for community-based tree planting projects aimed at enhancing neighborhoods across Arizona.

How does APS assist customers facing financial difficulties?

APS has implemented measures such as waiving late fees and providing resources to help customers manage past-due bills, ensuring they remain connected to essential services.

Q: How often does Aps experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Aps outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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